Everything you need to know about accessing courses, certificates, programs, and partnerships.
All in one place.
At NextGenU.org and The Frank Foundation, we believe education should be easy to access, not hard to understand.
This page brings together answers to the most common questions from our global community of learners, educators, and partners. Whether you’re creating an account, enrolling in a course, exploring degree pathways, or seeking institutional collaboration, you’ll find straightforward guidance here.
If you don’t see your question listed, our support team is happy to help at support@nextgenu.org.
To create your free account:
Visit NextGenU.org.
Click Sign Up at the top of the homepage.
Select Create an account now and fill out the registration form with your name, email, username, and password.
Complete the required fields, such as your country, profession, and age.
Agree to the terms by checking the box confirming you understand and accept NextGenU.org’s site policy agreement.
Click Create my new account to submit.
Check your email for a confirmation message and click the link provided to activate your account.
Once confirmed, return to the homepage and log in using your username or email and password.
You can explore all our free courses in the Course Catalog.
For step-by-step enrollment guidance, you can also watch our short video tutorial here.
No need to worry. The “for credit” option is only for administrative tracking and does not affect your course experience or progress. You can continue learning and completing your activities without any issue.
All courses on NextGenU.org are completely free, online, and self-paced. Once you register, you can access materials, complete activities, and earn your certificate of completion at no cost.
You can browse available courses under the All Courses tab on our website or in the Course Catalog.
NextGenU.org itself does not offer postgraduate degrees. However, our partner program at the Frank Foundation, Public Health U (PHU), in partnership with degree-granting universities, provides programs such as a Master of Public Health (MPH), PhD in Global Health, and Master of Education for Health Professionals.
If you are interested in one of these programs, please visit phu.nextgenu.org or contact support.mph@nextgenu.org.
NextGenU.org does not award degrees or diplomas. However, many universities use our courses as part of their accredited programs. When you complete a course, you will receive a certificate of completion.
While this certificate is not the same as a degree, it may strengthen your university application or count as partial credit toward a program, depending on the institution. We recommend contacting your university’s admissions office to confirm their policy.
We do not maintain a public list of partner institutions. If you would like to know whether your university has an active partnership with NextGenU.org, please contact the institution directly to ask if they integrate our courses into their programs.
Some organizations ask candidates to complete specific NextGenU.org courses before starting employment. Because these requirements vary, please email support@nextgenu.org and include the name of your organization or employer. Our team will provide information on which courses are required for your Pre-Hire Module.
Yes. NextGenU.org courses are open to anyone, anywhere in the world. All you need is an internet connection to access our free online platform.
Yes, the Physical Assessment course can support internationally trained nurses who want to refresh or strengthen their clinical skills. The course is free and accessible online through NextGenU.org.
Please note that while it provides valuable training, it does not replace official licensing or credentialing requirements in your country. If you need offline materials or downloadable content, contact us at info@nextgenu.org to discuss available options.
Yes. NHS staff, along with learners worldwide, can freely access our Master of Public Health (MPH) courses online. These courses provide graduate-level content for professional development and continuing education.
Please note that completing these courses does not lead to an official MPH degree.
If you forgot your password, go to the NextGenU.org login page and click Forgot password?.
Enter your username or email address to find your account, then follow the instructions in the reset email to create a new password.
If you still cannot log in, contact support@nextgenu.org for assistance.
Make sure you are logged in with your active NextGenU.org account. If the course still shows as unavailable, check whether you are already enrolled in it.
You can also watch this short How to Enroll in a Course video for a visual guide.
If you continue to experience issues, please contact support@nextgenu.org and include your full name, username, and registered email.
Check your spam or junk folder first, as the confirmation message may have been filtered there. If you still cannot find it, contact support@nextgenu.org, and our team will verify your account manually.
When a university or other educational institution adopts a NextGenU.org course, that course becomes part of their accredited program. In other words, the institution’s existing accreditation extends to the course as it is used within their degree or diploma program. This means that students enrolled through that institution can receive academic credit for the course as part of their accredited studies.
University accreditation
This refers to the institution-wide recognition that a university or college meets specific quality standards set by a recognized accrediting body or government authority. Accreditation at this level confirms the overall integrity and quality of the institution’s governance, faculty, curriculum, and outcomes.
Program accreditation
Some disciplines—such as medicine, nursing, or public health—require an additional layer of accreditation for specific programs. Program accreditation verifies that a degree or training program meets the professional standards of a particular field or licensing body. For example, a Bachelor of Nursing program might be accredited by a national nursing board.
Professional development accreditation
This type of accreditation applies to non-degree training or continuing education courses designed for professionals seeking to maintain, update, or expand their skills. These courses often lead to certificates rather than academic degrees, and they may be recognized by professional associations or accrediting organizations.
At NextGenU.org, our Humanitarian and Addiction Training Programs are accredited for professional development through:
Some of our courses are accredited, while others are open-access learning resources designed to be adopted and accredited by partner institutions.
Our partnerships ensure that the world’s learners, regardless of geography or income, can access high-quality, recognized education. By aligning with institutions and professional bodies that hold accreditation, NextGenU.org helps democratize education while maintaining academic rigor and professional credibility.
NextGenU.org does not directly offer internships, job placements, or in-person practical training. However, we occasionally have volunteer opportunities within our programs and partner projects.
If you’re interested, you can send your resume or CV to support@nextgenu.org. We’ll keep it on file and contact you if a suitable opportunity becomes available.
NextGenU.org certificates confirm successful completion of our online courses and are often recognized by employers and educational institutions as proof of professional development or continuing education.
Because recognition varies by organization and country, we recommend checking directly with your employer, institution, or licensing board to confirm whether they accept NextGenU.org certificates for credit or credentialing.
Many of our courses align with the skills and knowledge required for professional development in health, education, and related fields.
However, each licensing body and employer has its own requirements. We recommend verifying with your professional board or organization to ensure our courses meet their criteria before using them for official training or certification purposes.
NextGenU.org provides free, high-quality online courses to help you build your knowledge and strengthen your professional skills. By completing our courses, you can:
While our courses don’t directly provide jobs or internships, many learners use them to enhance their qualifications and open doors to new opportunities.
We’d love to learn more about your organization and explore ways to collaborate.
You can apply to join our University Network by completing the form at nextgenu.org/university-network. Please answer all questions carefully so our team can review your application and determine how we can best work together.
Once submitted, we’ll contact you to discuss partnership options.
Yes. Our courses are designed to be flexible and modular, making them easy to include in university programs, professional training, or continuing education initiatives.
If your institution would like to integrate our content, please complete the University Network application. Our academic team will review your proposal and reach out to discuss how we can support your implementation.
Yes. We can provide official letters, documentation, or signed confirmation for institutions or learners who need proof of participation, partnership, or course completion.
Please allow up to two weeks for our team to prepare and deliver these documents.
If you’ve finished all lessons, activities, and quizzes but the final exam is still locked, try these steps:
Refresh the course page and make sure you’re logged in with the same account you used to complete your work.
Check that every module shows as completed, including quizzes and required activities.
Clear your browser’s cache or try another browser or device.
If the exam remains locked after these steps, email support@nextgenu.org with your full name, username, and registered email. Our team will be happy to help you unlock access.
If you’ve reached the limit of exam attempts, contact support@nextgenu.org with your full name, username, and registered email so we can review your profile.
You may be granted one final attempt after a short waiting period. Please review the course materials carefully before retaking the exam, as this will be your last opportunity to complete it successfully. If you are not able to pass, you will need to retake the course to qualify for certification.
When completing an assignment or case study, click Add a new discussion topic within the activity. Enter your response in the text box, then submit.
Some activities require both posting your own answer and replying to another learner’s post. Be sure to complete both steps for the activity to show as complete.
Please email support@nextgenu.org and include:
The course name
The unit or module where the quiz appears
The exact question text (do not include the question number)
A brief explanation or reference for the correct answer, if possible
Our academic team reviews all reports and makes updates within a few business days. Thank you for helping us keep our content accurate and up to date.
After passing your final exam, make sure you’ve completed both the Course Evaluation and the Self-Evaluation. Once those are finished, the system will automatically unlock your certificate for download.
If you still cannot access it, contact support@nextgenu.org so we can check your progress.
Our certificates of completion do not list Continuing Education (CE) hours. However, you can find the estimated course length on the course homepage, which you may include when reporting CE credits to your employer or licensing board.
Yes. NextGenU.org can provide official supporting documents such as syllabi, confirmation letters, or course outlines to accompany your certificate.
Please allow up to two weeks for document preparation.
No. Certificates from NextGenU.org do not include university affiliations. However, they display the logos of the course’s sponsors and collaborators.
No. All NextGenU.org courses are self-paced and fully online. You can study whenever it fits your schedule. Course materials include readings, videos, quizzes, and other activities that you can complete at your own pace.
Discussion forums are an important part of your learning experience. They give you space to share ideas, reflect on lessons, and connect with other learners.
Be sure to post your response to the question and reply to at least one other participant. Completing the forum activities is required to finish the course and receive your certificate.
If you’re having trouble creating or logging into your account, it may be due to one of the following:
If you’ve tried these steps and still can’t log in, contact support@nextgenu.org, and we’ll help you regain access or create a new account if needed.
If the lesson doesn’t open after completing the pre-test and survey, try the following:
If the problem continues, please email support@nextgenu.org and include the course name so we can unlock access for you.
If you see an error message while trying to access course materials:
If the issue continues, send a screenshot of the error to support@nextgenu.org so our team can resolve it quickly.
If you’re unable to progress to the next unit:
If you’ve completed all requirements and still can’t continue, contact support@nextgenu.org with your account details and the course name, and our team will look into it.
If you find a broken or inaccessible link, please email support@nextgenu.org and include:
The course name
The unit or module where the link appears
The title or description of the resource
Our team will verify and replace the link within a few business days. While updates are in progress, you can continue working on other parts of the course.
Welcome to our MPH Frequently Asked Questions. This section provides answers to the most common inquiries about our two complementary public health education pathways:
Public Health U (PHU) Master’s-Level MPH Program: a low-cost, degree-granting program offered in partnership with EUCLID University.
NextGenU.org (NGU) Free MPH Curriculum: a fully open-access, graduate-level curriculum available to learners and institutions worldwide.
If you need personalized guidance, please contact support.mph@nextgenu.org for PHU degree-related inquiries or info@nextgenu.org for NGU curriculum integration and course access.
Anyone, anywhere in the world. The curriculum is open to individuals, NGOs, and universities interested in public health training.
No. Learners can create a free account at NextGenU.org and begin any MPH course immediately.
No. NGU’s free MPH curriculum provides open-access learning and completion certificates, but not a degree. Courses can, however, strengthen your graduate applications or be adopted by accredited institutions.
Yes. The curriculum aligns with Council on Education for Public Health (CEPH) competencies, ensuring international quality standards.
Absolutely. Universities, ministries, and NGOs can integrate NGU’s MPH content into their existing programs at little or no cost. Contact info@nextgenu.org for collaboration options.
The program is a six-semester master’s-level curriculum covering courses such as Epidemiology, Biostatistics, Environmental Health,, Health Promotion, Health Economics, and Research Methods, plus electives and the Master Dissertation. Students complete a total of 11–12 courses (43+ credit hours).
The program typically takes two years (six semesters) to complete if learners take two courses per semester. Part-time learners may extend this timeframe as needed.
Yes. The PHU MPH is fully online and delivered through the Public Health U platform
Learners can earn three progressive certificates throughout the program:
Public Health Basic Certificate: after completing 4 core courses
Public Health Progress Certificate: after completing 8 courses
Public Health Advanced Certificate: after completing all courses and dissertation
Graduates who obtain the Advanced Certificate may apply for the EUCLID MPH degree,once their country is included on the conferral list.
Applicants must hold a four-year undergraduate degree (or equivalent) and successfully complete the free screening course Public Health Basics: Preparing to Study. The program primarily serves learners from low- and middle-income countries (LMICs). Country of origin helps determine the appropriate degree pathway (EUCLID or Foundation for Professional Development).
Begin by completing the online application form on the PHU website. Once your documents are submitted and reviewed, eligible applicants will be invited to complete the Preparing to Study course. Upon passing, you’ll receive guidance to register for your first semester.
Proof of an undergraduate degree (transcript or certificate)
Copy of your passport or national ID
Updated CV or résumé
Additional materials may be requested during the eligibility review.
Applications are accepted year-round and reviewed monthly. Semesters start in March and September, with registration opening two months before and closing one month before the semester begins.
Yes. The degree is conferred by EUCLID University, an intergovernmental university recognized by the United Nations Treaty Series and listed in the UNESCO/IAU World Higher Education Database (WHED).
EUCLID University confers the final degree. PHU provides the academic instruction, mentorship, and assessment required for EUCLID’s accreditation.
Students earn progressive certificates during their studies and can receive the official Master of Public Health degreeupon completing all requirements and paying the EUCLID degree conferral fee.
Graduates must hold the PHU Advanced Certificate, meet all academic and residency criteria, and pay the USD $300 degree conferral fee
Yes. Through Foundation for Professional Development (FPD), students from HICs can pursue the MPH degree. Upon completing the six courses at Public Health U, we will arrange to transfer your credits and provide the FPD application form, allowing you to continue your studies, complete two additional courses, and submit your dissertation to earn the MPH degree.
As our programs are primarily designed for learners from low- and middle-income countries (LMICs), fees are structured to support accessibility and vary by country income level:
LMIC learners: USD $70 per course (total $840–$910)
High-income learners: USD $300 per course
Payments are made per course at the beginning of each semester.
Yes. PHU offers fee waivers, bursaries, and graduate assistantships for eligible students. Details are available on the PHU website. Refer to our Financial Aid Policy Document
Yes. A one-time fee of USD $300 is paid to EUCLID after completion of all courses with PHU to obtain the EUCLID degree. Please note that this degree is delivered online and additional cost may apply for a hard copy.
Yes. PHU may grant exemptions or credit recognition for previously completed master’s-level coursework in accredited institutions. However, this is not a guaranteed process and applicants must submit transcripts and course syllabi for review.
No, courses from NGU’s free MPH curriculum cannot be applied toward PHU’s MPH. PHU’s requires peer- peer interaction, peer- tutor interaction and the completion of all activities, assessments, and assignments to ensure academic standards and learning outcomes are met.
For PHU MPH degree program inquiries: support.mph@nextgenu.org
For NGU free MPH curriculum and partnerships: support@nextgenu.org
For general support or technical assistance: support@nextgenu.org